Had issues removing the tire from the frame to replace a flat, so we took it into this local shop. 10 min go by and they're still working on the bike. I hear a loud bang, they said the tube burst when they were inflating it. Waited another 5 min, walked into the back to check on the bike, they're replacing the rim tape at an additional charge without asking. They said it was crappy tape and it'll only be an additional $3.50. They then say the tire blew out and that it needs to be replaced. I asked how and why. They said the tire is old. The tire is less than a year old... After asking a few people, I believe they blew out the tire, then charged us for their mistake blaming it on the tire. Why would they replace the tube the first time without checking the tire? No apologies from them, no communication while working on it, no more business from me ever again
Just brought my bike in for a deluxe service. The guys here are great. They gave me great advice on fixing my bike up, which I rode all winter and was in bad shape. I got the bike back a day later and it's like a new bike. They even replaced my derailleur for free. Highly recommend.
Came in with a flat, I was away from my neighborhood, they said it would take (a reasonable) 20 minutes. Ten minutes and $17 later I was back on the road.
This bike shop is amazing. I came here for the first time and I needed help with my bike. Shalom helped me out and explained what I needed with so much patients. A real pleasure to shop here. I highly recommend them.
Fantastic people. Very professional, kind and honest.
Roscoe Village Bikes is a US Bicycle Store based in Chicago, Illinois. Roscoe Village Bikes is located at 2016 W Roscoe St, Chicago, IL 60657, USA.
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