The UI Health System is an absolute joke. Was referred to a doctor and was told I had to schedule an appointment 3 months out. A week before my appointment I got a call at 8am saying that the doctor had to cancel and it would be another 3 MONTHS before I could get an appointment. Beyond that, I have been told on 2 occasions that I would get a reminder of my appointment and never did. When I called to speak to a supervisor about the issues I was having, they said they would look into it and get back to me. I never got a call back and when I called to follow up there were no notes on my account. Bottom line: they don't care about their patients and I'm going back to Northwestern. The convenience of the location for me is far outweighed by the inconvenience of their system and their terrible service.
So, my insurance pays only 80%, the rest is my responsibility. I got 2 separate bills one over $900 and a second over $200.
I have to pay it, because I had insurance and that covered the rest of it.
I work part time making only around $700/month( 17hour/week).
Definitely won't ever go into this hospital, ever again. NEVER.
They don't care.
I have been going here since I was 4yrs old over all this place is very unprofessional. There are a lot of staff members that shouldn't have chosen to interact with people in this type of situation. If you happen to get an excellent doctor consider your self really lucky; I adored my geneticist Dr. George E. Hoganson, he didn't talk over my head, he always made sure I knew what was being discussed, got in to see him in a timely manner, and he knows his medical stuff. I didn't realize how lucky I was when I had him as my doctor.
Service was ok, but when it comes to financial assistance. WORST hospital to go too. They offer assistance only for people with absolutely NO insurance.
If I could give no stars I would. Some of the staff during my mother's stay were rude, condescending and unprofessional. A particular employee named John Anders who kept his ID badge out of view while I was there but my mother found out his name later from another nurse, was very unprofessional and condescending . It's definitely not a welcoming experience and one that will not be forgotten. I even submitted my bad experience to their Patient Relations Department and the Director of the bad employees did not have the decency to return my call to discuss the matter (my complaint was submitted on 10/20)-such a bad reputation to build for the hospital. People come to UIC to receive excellent care and service, not mediocre staff that could care less about its patients. We are in the process of having my mother's care transferred over to Rush University Medical Center since they value their patients there. Do better UIC and train your staff to be more respectful and considerate!!
I got very good nursing care from Joe in post op. He was so caring. Staff were very cordial, but long waiting time to see doc.
My husband was diagnosed with cancer in May, we got a lot of bills from Illinois Masonic Hospital and was able to apply for financial aid and quality and got a little portion to pay only.
University Of Illinois Hospital Health Sciences System is a US Hospital based in Chicago, Illinois. University Of Illinois Hospital Health Sciences System is located at 1740 W Taylor St, Chicago, IL 60612, USA.
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