Would not allow me to exchange a gift item that I received for another product that was almost 3 times the value. I have been able to do this before with no questions asked. The item was completely sealed and I even told them to open it if they did not believe it was in there. Then a so called manager came out and said they can't help. I guess location makes a big difference into you running into someone that's willing to help you.
There is a very professional and very informative guy in the Windows area at this store. Max! He was so damn helpful I couldn't believe it. He really helped make sense of some things I had been struggling with upgrading to a new laptop..... If you go to this store, look for him, you'll be in good hands.
simply put there are better best buys. it's not like it's their fault though so.....
4 stars for lack of options
We purchased two kitchen appliances here. The associate at the appliance department is incredibly rude (probably the worst in the years of experience I had with Best buy). Fortunately the manager Abel was helpful and easy to work with and solved our problems. However I will most likely never shop at this bestbuy again
Excellent store with inside parking. Selection usually well stocked. Great staff.
Best Buy is a US Electronics Store based in Chicago, Illinois. Best Buy is located at 555 West Roosevelt Road, Chicago, IL 60607, USA.
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