Just moved back to Chicago where I've never had a need for an auto-mechanic until this past week. I hate going to mechanics as well all know they're like dentists (1 good one for every 25 or so). The guys there were very professional, provided great communication and I'm very happy I now how an auto-mechanic for my aging car.
I initially went in because my check VSC light was on. While addressing that issue they discovered that my battery had dead cells (consistent with issues I have been having recently). They only charged me for the battery replacement.
This has been the best experience I have had with a mechanic. Jose has been friendly and responsive, and I have never felt like I was getting pushed to get unnecessary repairs.
All in all my experiences with them have been excellent.
Also- there was an order issue with them receiving the wrong part for my car and I had to wait longer than expected. They not only kept me in the loop constantly but gave me a sizable discount. Bad businesses don't do that!
The next week my check engine light popped on, because it was in a short period pf time from my previous repair they agreed to look into the issue for free, only charging for parts and labor once the problem was found. They fixed the issue and I passed my emissions test.
Rented a 15' uhaul for a quick move and the staff was great. Very friendly, quick, and efficient. Overall great experience
Honest, fair, quality mechanics are so hard to find- but these guys are all of that. My car battery died and after jumping it I figured I would probably need a new one, so I went to Infinitech because they had such great reviews online. They immediately started working on my car, no wait at all. I was in and out in 20 minutes--fastest, easiest service ever. They gave me the battery at cost and a really fair price for labor. I'm thrilled to have found them and will definitely be going back.
A few month back, I had my car serviced here for new brakes. The staff was very helpful and friendly. They took the time to explain my options to me and they completed all repairs within the same day.
Infinitech Auto Service is a US Car Repair based in Chicago, Illinois. Infinitech Auto Service is located at 1850 N Elston Ave, Chicago, IL 60642, USA.
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