5
6147 N Broadway St, Chicago, IL 60660, USA
Chicago, Illinois 60660
+1 773-262-9100

That was probably the worst experience I have had with a business in Chicago. My pictures are from after they "cleaned" the car. And theoretically this was the Super Wash. But the non existent detail of cleanliness was not even the defining characteristic of this nightmare of a transaction. After being greeted by screaming people upon entering, I walked in to receive no attention or service from the attendant. But the real kicker came when they came to get me because they had locked my keys in my car! When the attendant started to explain that I should let them know when my car is going to lock , I explained my car does not automatically lock it is a Subaru from 2001 . His employee locked my keys in my car , and he was blaming me for it! I calmly responded that it could be good business practice to offer something like a coupon for an additional wash for such a mistake/inconvenience. He got defensive angry and rude. The other employees stood by in fear and then gave my car a subpar cleaning. Needless to say, there are plenty of other car washes in the area. I won't be coming back to this one.

I think this is the best at wash on the North Side. I've been coming for more than a year and haven't experienced any of the problems others have cited here. I buy a package of Superior Washes for $140, which leaves $6 the regular price, and I never fund junk in my carpet or console after leaving. Sometimes they do get swamped but I have never ever waited for longer than 15 or 20 minutes, which is typical. Staff and workers are willing to listen and get their hands dirty. I have also never had a better car detail than I have had here.

Took forever. People seemed not happy or interested in what they are doing. I don't blame them, clearly by seeing the conditions and the way it's managed it's a factor.

This is the worst car wash. Literally have been here an hour and car still hasn't moved. So unorganized, so slow. I have never waited this long for a car wash anywhere, even on a hot day! No one comes out to tell you anything. You just wait & watch your car stay in the same spot for an hour!

They told me $12 for a superior wash once on the phone and once at the store. Then I was charged $16. When I complained they just didn't finish the job - left the dash all dirty and the trunk un-vacuumed. I may come back for ladies day (half off on Tuesdays) but otherwise I would never pay full price again.

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Superior Hand Carwash — Car Wash in Chicago

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Superior Hand Carwash

Car Wash at 6147 N Broadway St, Chicago, IL 60660, USA. Here you will find detailed information about Superior Hand Carwash: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Illinois
Address:
6147 N Broadway St, Chicago, IL 60660, USA.
City:
Chicago
Postcode:
60660

About Superior Hand Carwash

Superior Hand Carwash is a US Car Wash based in Chicago, Illinois. Superior Hand Carwash is located at 6147 N Broadway St, Chicago, IL 60660, USA.


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ALL reviews about Superior Hand Carwash

  • Erin
    Added 2015.07.31
    That was probably the worst experience I have had with a business in Chicago. My pictures are from after they "cleaned" the car. And theoretically this was the Super Wash. But the non existent detail of cleanliness was not even the defining characteristic of this nightmare of a transaction. After being greeted by screaming people upon entering, I walked in to receive no attention or service from the attendant. But the real kicker came when they came to get me because they had locked my keys in my car! When the attendant started to explain that I should let them know when my car is going to lock , I explained my car does not automatically lock it is a Subaru from 2001 . His employee locked my keys in my car , and he was blaming me for it! I calmly responded that it could be good business practice to offer something like a coupon for an additional wash for such a mistake/inconvenience. He got defensive angry and rude. The other employees stood by in fear and then gave my car a subpar cleaning. Needless to say, there are plenty of other car washes in the area. I won't be coming back to this one.
  • Avery
    Added 2015.03.01
    I think this is the best at wash on the North Side. I've been coming for more than a year and haven't experienced any of the problems others have cited here. I buy a package of Superior Washes for $140, which leaves $6 the regular price, and I never fund junk in my carpet or console after leaving. Sometimes they do get swamped but I have never ever waited for longer than 15 or 20 minutes, which is typical. Staff and workers are willing to listen and get their hands dirty. I have also never had a better car detail than I have had here.
  • Ryan
    Added 2015.02.21
    Took forever. People seemed not happy or interested in what they are doing. I don't blame them, clearly by seeing the conditions and the way it's managed it's a factor.
  • Elizabeth
    Added 2014.04.07
    This is the worst car wash. Literally have been here an hour and car still hasn't moved. So unorganized, so slow. I have never waited this long for a car wash anywhere, even on a hot day! No one comes out to tell you anything. You just wait & watch your car stay in the same spot for an hour!
  • Emma
    Added 2014.04.07
    They told me $12 for a superior wash once on the phone and once at the store. Then I was charged $16. When I complained they just didn't finish the job - left the dash all dirty and the trunk un-vacuumed. I may come back for ladies day (half off on Tuesdays) but otherwise I would never pay full price again.
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