This place is gross. Unless you're looking for a 5th of vodka, or a coke, so somewhere else. Though the staff were polite enough
Then, when I confronted them about this, the manager said that there was "nothing he could do" because he said that those were the only boxed Chardonnays he had (EW. That's a big red flag.). Also he tried to tell me that boxed wine doesn't "technically" go bad for 24 months (something not supported by any of the research I did, or even the websites of the boxed wines in question). Finally, I requested two 1.5 L bottles instead of a box, which was delivered to me in a timely fashion. The delivery people were, in both cases, very nice and professional with me and I can't really fault them (besides perhaps realizing that the replacement wine was even older than the wine I initially ordered, and the replacement wine delivery being so late). Originally, I called them primarily to let them know that the wine on their shelves was expired, but based on the manager's response, I have to conclude that that's not something they actually care about.
This place has a very friendly staff. Nice selections of craft beers. Great gyros. Also a nice sitting area to watch the big game.
I was not feeling badly about this place at first. When I called, I mentioned that the wine I had bought was 1.5 years expired and tasted funny, and they said they'd be over in about 20 minutes with a replacement. After 50 min of waiting around at home, I called them back to see if the delivery person was having trouble finding my place. I literally heard someone else over the phone call say, "oh, yeah, I'll be there in 5 minutes". So 15 min later I got my replacement wine. I tasted this one, and it tasted old and really funky, too. I looked at the expiration date, and this one was almost 2 years expired. (Seems like a big oversight to me.)
One of the few places to get American spirit tobacco in the pouch and pack as well. And they have great hours for those last minute late night shopping.
Burnham Liquors is a US Liquor Store based in Chicago, Illinois. Burnham Liquors is located at 828 S Wabash Ave #, Chicago, IL 60605, USA.
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