So far having difficulty making my first premium payment, I use my smartphone for everything even make payments, and ambetter website requires jave script, what I had to pay to download, then when I got java script and try to make the payment ambetter jumped me over to illinicare health, like I have to enroll again what!? So I'll call them and see how the customer service is beacuse so far the web site is horrible horrible. This insurance is just a piece of headache.
My name is Don McCoy and I need help in resolving my problem with Ambetter Illinicare Health. I received this insurance in June and was told to summit my payment by July 3rd for $180. I summitted a July payment as well as a August payment for that month, but at the end of August I got a call from my Doctor's office stating my insurance was not good. When I called Ambetter, I was told I had been cancelled in July. I told them I never received a cancellation letter and that I had also sent a August payment which had not been returned to be either. They checked and told me I should receive a refund for both payments in 45 days, the end of September or first of October. I have not received anything so I called Ambetter again the 1st week of October and was told again I would receive my refund of $360 in 45 days. I said you told me that 45 days ago, and they said well it's up to the comptroller, so I asked, can you check with them or give me a number I can call? They said no, they were the only ones I could talk with. I'm lost for words. How do they hold to payments with a cancelled account, what account was the money charged to. What should I do next? Ambetter Illinicare Health is giving me the run-around.
Liars. Say they cover certain doctors and meds and they don't. Had to pay out of pocket for MD appts and my prescriptions all year.
This is the worst place to call in the universe when it comes to trying to get information about doctors who carries this insurance I drink this insurance April of 2015 and I have called to have myself set up with a PCP. I was given over 20 doctors to call before I actually got one that actually takes this insurance. Then when I had to get a specialty doctor the story just gets worse but today when I called to request to speak to the department that schedule your transportation to your doctor appointment I encountered the most ridiculous unprofessional ghetto person on the other line her name was Asia.
Absolute garbage insurance. Also, they are all liars. Ghetto women read places off a list that should cover you, and upon calling the places to verify, guess what. They dont take this insurance! An absolute joke and cesspool of morons that are endangering Americans.
Illinicare Health is a US Insurance Agency based in Chicago, Illinois. Illinicare Health is located at 77 W Wacker Dr, Chicago, IL 60601, USA.
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