They have shoes in widths and plenty of durable well-made models, including my savior shoe, the 1540v2 size 12EE. Although I can buy online to save a buck or two, I still sometimes like coming into the store to see what's new. I heart Ryan.
Fantastic Service. They spend a lot of time getting the right shoe needed for your situation. I have problem feet from childhood and Liz took the time to understand and came up with a great combination for me. Highly recommend. Other shoe stores try but none has come up to the service of this store.
Henry, was helpful and patient with me. He helped to locate a shoe at different locations. Also knowledgeable and made suggestions.Good customer service is hard to find especially over the phone. Keep up the good work.
Proud to have visited this location. Will be coming back soon. Definitely recommend this location.
Oh, and until the day robots make everything, if buying American or supporting anything close to living wage manufacturing is important to you, contrary to other reviews, NB is the the *only* sport shoe company making models in the US. Brooks, nope, sorry.
I worked with Rob and he was able to get me into a few different types of shoes. Coming off an ankle injury, I have had to wear the 1540s for quite some time for their great stability and anti roll design.
They have a great team at this store that truly care about which shoes fit you best versus pushing the most expensive fit onto your foot.
We worked with Rob for well over 2 hours, he was very knowledgeable and had a great attitude and energy about him. I ended up returning one of the pairs within their 30 day time. The return was no problem - no negative issues and was quite pleasant.
New Balance Chicago is a US Shoe Store based in Chicago, Illinois. New Balance Chicago is located at 2369 N Clark St, Chicago, IL 60614, USA.
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