After a rushed change, I finally got my information updated to show him as my PCP, but when I called to make an appointment, they said that Dr. Mayock and all of his residents are booked for the next two weeks, and I can call after those two weeks to see if they have anything available--but no guarantees; ANY OF THIS would have been useful information for me to find a different physician before jumping through hoops to get Dr. Mayock as my PCP--DO NOT WORK WITH THIS OFFICE.
Horrible service. Do not waste your time here. Getting an appointment is a nightmare. Doctors are always leaving. No one ever calls you back when you leave a message. If you are looking for a reliable doctor and staff this is not the place.
Only thing I have to say is that is the best clinic!
I found this place through my insurance and I never had more trouble being rejected from seeing a doctor than I did with this office. They refused to see me without my PCP being listed Dr. Mayock on my insurance card, despite my insurance company saying they are under contract to see me while the information is being updated. They also refused to take a reference number from my own insurance company when they called to talk to them about Dr. Mayock being my PCP.
First off I want to start off by saying I've been coming to this clinic since 15 years. It is a great place. I live in Cicero and still take the drive all the way out there. There is a reason to me only giving them 2 stars. Their have been far too many changes and not all have been for the best. The scheduling system is just ridiculous. It's like pulling teeth. I have 3 children ranging from 10 yrs old to 3 years old and I pretty much have to go back 3 different times for my kids to be seen. Scheduling them all together is a big NO NO. Not sure if it's the doctors choice or the schedulers but the fact of the matter is that they don't care, they will not budge or compromise. You can only schedule two kids at a time but they must be in the same age range if not you're put of luck if there is a 15 minute difference in time. Then when they were finally able to find an appointment to accommodate my children (two separate date) she tells me there is an appointment available but I will have to call back tomorrow to schedule it. I literally laughed because of how stupid I thought this was. It's a great clinic but they need to seriously fix the scheduling issue. I don't feel its a fair system. Some of us work and can't constantly take off work to accommodate their schedule. they should be able to accommodate ours. It's not like I was asking for a ridiculous time frame. I was definitely willing to compromise but they would not. Their referral department isn;t any better either there have been times were I've called numerous times to get copies of documents (referrals, wic forms, test results etc) they have 24 hours to contact you and they never did until I would practically fill their voicemail with messages.
they never have appointments. Their call center and receptionists act like they dont want to be there.
Erie West Town Health Center is a US Health facility based in Chicago, Illinois. Erie West Town Health Center is located at 2, 1701 W Superior St, Chicago, IL 60622, USA.
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