I financed with this company through weekends only. The only thing I didn't like was the interest rates on their loans. I'd rather buy furniture outright then get financed you'll save much more money. Other than that no major complaints every time I had to call customer service with this company the reps always helped with whatever I was calling about including calling to pay my balance off or if I was inquiring about simple things.
I work in an industry that allows me to stay in touch with companies that specialize in all aspects of lending and leasing. For me, GAFCO achieves the following.. Excellence, diversity of product choices, and out of the box thinking. My account manager is knowledgeable, and always looking for a creative solution. That said, GAFCO is the go to company for all of my leasing needs. Oh yeah...5 stars!
"No interest" may be true for the first 12 months, but you are charged a $48 origination fee that must be paid in addition to your balance as well as a $3.95 fee each time you make a payment (even if paid online). So anticipate paying an extra $100 (at least) on your balance before it's paid off. If your balance (including fees) isn't paid within the 12 months, you will be charged interest on the full original balance you financed (not whatever remaining balance you have). Called a few months ago and was misinformed by their customer srvice rep who advised me the incorrect amounts to pay so I had a nice surprise when I called to make my final payment this month. I won't be using GAFCO in the future with so many other options available.
I now understand why there are all 1 Star Reviews on this company. I will not go into much detail, but I will state the facts. Getting involved with this company should be as a Warning for anyone trying to get any kind of credit or loan. I called in a couple of days prior to my payoff date and was told by the "Manager" there that only the interest would be put on after my cash is to date and explained completely not what I was aware of by this "Manager". I called in 8 days later to pay off the balance and was told a completely different amount by another associate of the company. It was falsified information over the phone and was told that it is all in the documents I signed and my monthly statements. I do not appreciate someone trying to tell me of their legal standings, and not of an actual customer of theirs. Now my final payment was doubled due to the "Manager" giving me false information and I will Never go forward with another credit instance or loan from them. The representative I spoke with knows now that they will be losing a very good customer and will not be accepting any offer of theirs. This has been a very disappointing experience.
I took over as Office Manager of a company to find out they are completely ripping us off! Please avoid them at all costs! We "leased" our phones for the office from them. Four years in, if I want to get out of this I would have to pay off the full amount of the phones. All the leasing payments over the past four years would not even touch a penny of the cost. What a scam! DO NOT USE!
Great American Finance Company is a US Finance company based in Chicago, Illinois. Great American Finance Company is located at 20 N Upper Wacker Dr #2275, Chicago, IL 60606, USA.
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