Never answered phone call.........
I applaud them and the total services that they offer. Yes, they might be understaffed to answer phones within the first four rings, but have you ever tried calling Loyola, Northwestern, St. Josephs etc..? I waited 45 minutes today for scheduling at Loyola Medical Center. So if that is the only complaint that one may have good luck with that.!
I called 5 times in a row since 11:20am today (06/13/16), was either being hung up on or automatically disconnected after waiting for 3-4 mins...
For who they are and what they do for the community
I can only speak on the wonderful and kind service I have gotten from Oak Street Devon Avenue Health Center. However, not that I have'nt had a difficult time with one of the "Professionals".
Jan Neville the care coordinator is very unprofessional; judgemental and loves to scrutinize and stigmatize you to her colleagues co- workers. A lil gossip mongler. Worst flake ever. They don't believe in patient and doctor confidentiality. Goodluck to the rest of you unprofessional doctors, staff and employees. Don't ever come to this hospital, like black sheep the choice is yours.
Worst Oak Street Health ever! :(
I have been going to Oak Street Health since they opened. I can understand that some may have difficulty with the staff, but they continue to get better and better as they mature and get better acquainted with their patients.
I just requested that they change the person off my charge. Problem solved. You cant always get along with everybody. So don't damn the place. They serve a huge hole in the community and I am glad that they are here.
Oak Street Health is a US Doctor based in Chicago, Illinois. Oak Street Health is located at 1541 W Devon Ave, Chicago, IL 60660, USA.
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