Bought a pair of boots at a crazy busy time with a long line. Quick scanners offered to ring us up at jewelry, scanners didn’t work so ( Antonio) took us right to a register. Got home and only had the left boot. Called the store, they looked around (Maria) called back and we picked up another right boot the next day (she offered to mail it). Everyone remained pleasant and did what they said they were going to do. What great customer service!!
Go here than to River north one. This shop is less busy and they have better selection.
The store is big and has s lot of selection. Many people were walking out with shoes, so perhaps they are well priced. Overall, the store is nice and being in a downtown setting needs to be big. Just Nordstrom rack in general, the prices don't fell like that much of a bargain.
Customer service is always great. Awesome selections throughout. I love shopping there
Wheelchair accessible entrance with automatic doors. But once inside the aisles are very narrow and cramped. Wheelchair not easy to navigate. The bathroom does not have an automatic door and is always dirty. The staff however is generally pleasant.
Nice store if you like their selection.
Nordstrom Rack The Shops At State And Washington is a US Clothing Store based in Chicago, Illinois. Nordstrom Rack The Shops At State And Washington is located at 24 N State St, Chicago, IL 60602, USA.
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